Globe Driving Academy - Terms and Conditions

1.  BDE Course Program and Driving  Lessons Cancellations

2.   MTO Driver Examination Booking Fee

3.   Packages Including Car for Road Test and Due Dates

 
If a student wishes to take the road test with the School's vehicles, he or she may arrange this at an additional cost with the driving school. This is an OPTIONAL service. If you purchase the package including a school vehicle for the road test with driving lessons, you can use the service within one year.  After one year your package is expired and Globe Driving Academy is not responsible for providing the service you registered for.  Due to the number of available In-Car Instructors, the school is not responsible for accommodating students contacting a few days before the due date. Students are always advised in the office, by class teachers and driving instructors to make the Beginner Driver Education Course or In-Vehicle Driving Lessons their priority and to finish them within one year to avoid any last-minute problems such as scheduling or missing the due dates.  Outside city fee is applied to all packages including School Car for Road Test where tests are not in Toronto (Etobicoke and Downsview Drive Test Centre). Please contact the school office to confirm the fee for the service before you or your driving instructor will book your road test. Globe Driving Academy is not taking responsibility for miscommunication between you and your In-Car Instructors in terms of price for all services offered by the company. 

4.  Beginner Driver Education Course Certification

The law requires you to complete the BDE course within one year (from the date of commencement). For example: If you enrolled on April 12, 2018, your course will expire on April 12, 2019. If you do not complete the full program in one year, you are withdrawn from the system. In this situation to qualify for a potential insurance discount, you must re-register for the new course, make a payment one more time, and repeat the full course again. Certification is dependent upon your attendance and completion of all BDE Course components.  In order to be certified,  you must at least complete the full program that consists of 20 hours of In-Class theory training (pass the In-Class final test with 80%, submit 10 hours of home-link), and complete 10 hours of In-car training with a final score 80%.  You will be not certified in the following situations: a) you did not make a full payment for your course or workbook, b) you did not return your home-link or you completed your homework but after one year from your enrollment, c) you did not pass your final tests in the classroom, d) your In-Car progress report indicates that your final score for In-Car training is less than 80%, e) you did not finish your In-Car lessons within one year from your enrollment, or f) the last In-Car lesson was given after 1 year since your registered for the course, g) you completed 10 hours in the car training but did not finish 20 hours in the classroom program. The 20 hours in class must be finished in the sessions registered. Therefore, weekend or weekday students cannot mix classes with weekday evenings due to the time frame being different for both.  After successful course completion, the student will be certified online by the Ministry of Transportation the Driver Education System. We allow our driving instructor 48 hours to hand in the student's record (in-vehicle progress report). It will take approximately 2 days to record the student's information in the Driver Education System.  If you want proof of course completion for possible insurance discounts and you have been processed through online certification transactions, you need to obtain your  Driver’s Licence History (DLH). This is done by a) Request in-person at a Driver and Vehicle Issuing Office or ServiceOntario-College Park. This will be issued right away. Request online - if unable to visit a Driver and Vehicle Issuing Office.  To order a Driver License History Form Online, please click here: Driver's Licence History Search.  It will take 10-15 business days to be mailed out. The DLH search can only be requested by the driver’s license holder, as it contains personal address information.  For further information regarding DLH, you may contact ServiceOntario at 1-800-387-3445 or 416-235-2999. Before you order the certificate online or visit Service Ontario, please contact the school to confirm your certification status.   There is a $12 printing fee that Service Ontario charges to issue the document. Therefore, if you request a DLH document from the Ministry when your information has not been updated for some reason through the MTO Driver Education System,  you will lose that $12.  You are advised to notify your insurance company of course completion by providing the insurance company with a Driver's Licence History (DLH) which is proof of successful course completion. Globe Driving Academy does not issue paper certificates. The school only certifies students who successfully complete a BDE course online through the Ministry of Transportation Driver Education System. Globe Driving Academy is a Ministry of Transportation-approved Beginner Driver Education Course Provider and is recognized by the Insurance Industry. However,  the Driver's Licence History does not guarantee a discount for the Insurance. The final decision of a discount is up to your insurance company. 

5.  Scheduling Driving Lessons

6.  Payment Method and Refunds

You can pay online for the  Beginner Driver Education Course or Globe Driving Academy Packages by using Visa and MasterCard Credit Card.  We also accept payment directly from your bank account with online banking (e-transfer), through the mail or cheques. Cheques should be made out to Globe Driving Academy and should clearly indicate your name and package/services. If you do not wish to pay online, we can process your payment over the telephone or in person in our driving school office. 

All fees are NON-REFUNDABLE.  Once the payment has been made to the school, the fees are non-refundable.  There are no refunds after the Beginner Driver Education Course has started. You are not eligible for a refund once any instruction on the driver’s education course or driving lessons package has been received. In the event, you have paid for the private driving lessons and would like to receive a refund before the commencement of driving lessons but you have been provided with driving instructor contact details, you are eligible for a 50% refund of the transaction. The fees will be refunded upon request only in 3-5 business days in the same payment form it was made out to. All services must be completed within one year of enrollment. After the one-year money is not refundable and services will be forfeited.   A $15 refund charge/fee is applied to the transaction to cover terminal fee charges. 

7. Drive Test Center Cancelation and GDA Services Fee

Drive Tests take place year-round. They are sometimes affected by weather, power outages, emergencies, and traffic issues. A service disruption may cause you to miss or arrive late for your exam. Drive Test Center may also cancel your test when you waiting for your road exam with your in-car instructor in the building of the examination center. In this situation, you must pay the Re-Attempt Road Test Service Fee of $150, if you want to go again for the road test with your In-Car instructor and use the vehicle for the rescheduled road test by Drive Test Center. Globe Driving Academy would like to apologize for any financial inconvenience it may cause. Our Driving Instructors are paid by our Driving School for devoted time and delivered service regardless of the fact that the road test did not take place.

Before registering or purchasing any of Globe Driving Academy's packages please read all the important information above, and you may also call us at 647-351-8225 for further clarification to avoid any miscommunications, and further issues as no fees are refunded and the school will deny such requests.