Notice

Globe Driving Academy:  Terms and Conditions

 

The following terms and conditions represent the basis upon which training is offered by Globe Driving Academy. The provision of training is subject to the acceptance of these terms and conditions.

Class and In-Car Lessons Cancellations. Globe Driving Academy reserves the right to postpone or cancel any In-Class Session or In-Car Driving Lessons. Your instructor may cancel or re-schedule your on-road session due to illness, personal emergency, weather or road conditions, unexpected mechanical issues with the vehicle or being delayed by Road Test in Drive Test Center.  Pickups and drop off are from home address, work or school place. It is at the instructor's discretion to offer this additional service free of charge.  Cancellation of a driving lesson by a student requires a 24-hour advance notice to the driving school and/or driving instructor. Failure to do so will result in a $30.00 charge, which is payable prior to the next scheduled driving lesson. If an emergency arises in less than 24 hours please notify your In-Car instructor or the driving school office immediately. Cancellations can be made only during our office hours Monday-Friday  9:30am-5:30 pm by calling. If there is not anyone available to answer your call personally, please leave a message, or send an e-mail at  This email address is being protected from spambots. You need JavaScript enabled to view it. .   This email address is being protected from spambots. You need JavaScript enabled to view it.  by providing the following:  Students name, Time of the lesson, Location of the lesson and contact phone number(s). If proper notice is not given, a $30/hour fee will be charged (or lost for the lessons, if the package was purchased).

Payment Method.  You can pay online for the  Beginner Driver Education Course or Globe Driving Academy Services/Packages by using Visa and MasterCard Credit Card.  We also accept payment directly from your bank account with online banking (e-transfer), through the mail, by money order or cheques. Cheques should be made out to Globe Driving Academy and should clearly indicate your name and package/services. If you do not wish to pay online, we can process your payment over the telephone. All fees are NON-REFUNDABLE.  

MTO Driver Examination Services Fees. Booking Fee for Your road test is not included in our driving school packages. It means that you must first make a payment to the government. Only after your payment GDA In-Car Instructor will be able to book for your road test online. 

Driving Lessons, School Car for Road Test Packages Due Dates, and Drive Test Centres Included.  If a student wishes to take the road test with School's vehicles, he or she may arrange this at additional cost with the driving school. This is an OPTIONAL service. If you purchase the package including a school vehicle for the road test with driving lessons, you can use the service within one year.  After one year your package is expired and Globe Driving Academy is not responsible for providing service you registered for.  Due to a number of available In-Car Instructors, the school is not responsible for accommodating students contacting few days before the due date. Students are always advised to make the Beginner Driver Education Course or In-Vehicle Driving Lessons their priority and to finish them within one year to avoid any last minute problems such as scheduling or missing the due dates.  Outside city fee is applied to all packages including School Car for Road Test where tests are not at Downsview, Etobicoke, or Metro East Drive Test Centre. Please contact the school office to confirm the fee for the service before you or your driving instructor will book your road test. Globe Driving Academy is not taking responsibility for miscommunication between you and your In-Car Instructors in term of price for services offered out of the City of Toronto. School Car for Road Test in Toronto means School Car for Road Exam in the following Drive Test Centres: Etobicoke, Downsview or Metro East. 

BDE Course Certification. The law requires you to complete the BDE course within one year (from the date of commencement). For example: If you enrolled on April 12, 2017, your course will be expired April 12, 2018. If you do not complete the full program in one year, you are withdrawn from the system. In this situation to qualify for a potential insurance discount, you must re-register for the new course, make a payment one more time and repeat the full course again. Certification is dependent upon your attendance and completion of all BDE Course components.  In order to be certified,  you must at least complete the full program that consists  20 hours of In-Class theory training (pass the In-Class final test with 80%, submit 10 hours home-link), and complete 10 hours In-car training with a final score 80%.  You will be not certified in the following situations: a) you did not make a full payment for your course or workbook, b) you did not return your home-link or you completed your homework but after one year from your enrollment, c) you did not pass your final tests in the classroom, d) your In-Car progress report indicates that your final score for In-Car training is less than 80%, e) you did not finish your In-Car lessons within one year from your enrollment, or f) the last In-Car lesson was given after 1 year since your registered for the course, g) you completed 10 hours in the car training but did not finish 20 hours in the classroom program. The 20 hours in class must be finished in the sessions registered. Therefore, weekend or weekday students cannot mix classes with weekday evening due to the time-frame being different for both.  After successful course completion, the student will be certified online by the Ministry of Transportation the Driver Education System. We allow our driving instructor's 48 hours to hand in the student's record (in-vehicle progress report). It will take approximately 2 days to record the student's information in the Driver Education System.  If you want proof of course completion for possible insurance discounts and you have been processed through online certification transactions, you need to obtain your  Driver’s Licence History (DLH). This is done by a) Request in-person at a Driver and Vehicle Issuing Office or ServiceOntario-College Park. This will be issued right away. Request online - if unable to visit a Driver and Vehicle Issuing Office.  To order a Driver License History Form Online, please click here: Driver's Licence History Search.  It will take 10-15 business days to be mailed out. The DLH search can only be requested by the driver’s license holder, as it contains personal address information.  For further information regarding DLH, you may contact ServiceOntario at 1-800-387-3445 or 416-235-2999. Before you order the certificate online or visit Service Ontario, please contact the school to confirm your certification status.   There is a $12 printing fee that Service Ontario charges to issue the document. Therefore, if you will request DLH document from the Ministry when your information has not been updated for some reason through MTO Driver Education System,  you will lose that $12.  You are advised to notify your insurance company of course completion by providing the insurance company with a Driver's Licence History (DLH) which is proof of successful course completion. Globe Driving Academy does not issue paper certificates. School only certifies students who successfully complete a BDE course online through the Ministry of Transportation Driver Education System. Globe Driving Academy is a Ministry of Transportation - approved Beginner Driver Education Course Provider and is recognized by the Insurance Industry. However,  the Driver's Licence History does not guarantee a discount for the Insurance. The final decision of a discount is up to your insurance company. 

Scheduling Driving Appointments. On‐the‐road lessons are scheduled between the student and the driving instructor.  Driving lessons are not given during class time. The student must have a learner's permit in order to begin his or her driving hours. The student must present their driving permit (G2/G Licence)  to an In-Car instructor, prior to each car instruction.  If she/he does not $30 will be charged and the lesson will be canceled. Globe Driving Academy offer driving lessons 7‐days a week starting at 8 am‐8 pm. You are able to schedule up to 2 (two)  driving lessons per day.  Lessons duration could be 1 hour, 1.5 hours or 2 hours long.  

Refund Policies. You are entitled to a full refund on any of our services before the instruction is given. A written request for a  refund is required with the proof of payment. Request for the refund must be submitted in‐person, through mail or email to  This email address is being protected from spambots. You need JavaScript enabled to view it. . The school will issue a refund within 7 days of the request. You will not be eligible for a full refund or partial refund once any instruction on driver’s education course or any package has been received. All services must be completed within one year of enrollment. After the one-year money is not refundable and services will be forfeited.  There are no refunds after the course has started. 

Refund Process: In special circumstances where there is a refund issued. Please note that for all online payments there is a small terminal fee charge that is automatically applied and in that case its deducted whether the student starts the service or not. In orfder to avoid this please always come in person to office to make the payment. 

Missed Classroom Sessions. In the emergency situation, students can make up classroom lessons with another session at all of our locations. Check the  Globe Driving Academy website for schedules.