VEHICLE FOR HIRE TRAINING PROGRAM FOR DRIVERS IN THE CITY OF TORONTO

Vehicle-for-Hire Training program has been certified by the City of Toronto for Vehicle-for-Hire drivers in that city as of September 2022.

In Toronto, new applicants for a taxicab, limousine, and private transportation company (such as Facedrive, Lyft, and Uber) driver licences need to successfully complete a third-party training program approved by the city and submit the certificate of completion, as a requirement of licence issuance. Drivers currently licensed also have to take this training program. This course is composed of five mandatory, self-paced, on-demand online modules. All are narrated in English and supported with written content, illustrative animations, videos, and content review quizzes. The average completion time for these five modules is four hours. In addition, course-takers must complete a mandatory online, instructor-led live class session, which will provide a summary content overview, opportunities for questions, and a 50-question online exam. This component is approximately two hours long and is available upon completion of the five online modules described below. You will be able to schedule your live video session and examination to complete the course and receive your certification as a Toronto Vehicle-for-Hire driver at the end of Module 5 through a link to Globe Driving Academy, a Driver Education Course Provider approved by the Ontario Ministry of Transportation. 

1. Transporting Passengers in a Safe Manner
Safe driving behaviors, including safe pick-ups and drop-offs, Sharing the road with vulnerable road users, Driving at night and in bad weather, Distracted driving 

2. Driving in an Urban Settings
Cycle tracks and bike lanes, Unique streets of Toronto, Sharing the road with the TTC

3. Providing Services to Person with Disabilities
Disability awareness, Service provision – mobility and non-mobility disabilities 

4. Providing Service without Discrimination
What is discrimination, Types of harassment, Understanding equity and inclusion, Addressing unwelcome behavior 

5. Understanding the Legal Requirements for being a Vehicle-for-Hire Driver
Licensing, vehicle, registration and inspection and requirements, Seatbelt use and obligations, Stopping and parking safely, What to do in case of a collision, Rights, and responsibilities under the Ontario Human Rights Code